illuminate customers get the best of all worlds through alliance partnerships.

We know it's important to make sure the installation, operation and support of an illuminate data warehouse or data mart is fast and smooth. That's why we've taken care to build an integrated services and support infrastructure to help customers get just what they need—whether it's for a specific business intelligence project or for an enterprise data warehouse implementation.

Our integrated services and support program includes:

• Proof of Concept/Pilot services
• Data warehouse implementation
• Product training and instruction
• Technical support
• Business intelligence consulting services
• Applied analytics consulting services

An illuminate Alliance Partner is involved with every one of our customers. We need to do it this way because it's the only way we can extend ourselves to each and every customer. And it's the best way for a technology company to quickly build and manage a professional services organization that offers proven, competent data warehouse and business intelligence consulting and implementation.

It's critical that our customers have the best possible experience. Our Alliance Partners are there to help manage our these important relationships and are encouraged to be advocates—to make certain that each and every customer is properly supported with knowledgeable and responsive personnel and connected with the proper illuminate resources as needed.